Thomas E. Kolakowski
a challenging and unique opportunity that requires innovative thinking and the
creative development of new technical solutions in a challenging environment.
Computer Skills: Advanced MS Office, Word macros, Excel, Access,
Memorial Public Library - Computer
Technician – 02/2004 - Present
Webmaster: Responsible for content and programming of
web-based patron program registration system integrating with Innovative
Millennium database. Using
HTML. See http://www.CopiagueLibrary.org.
Hamilton, Inc. - Senior
Technical Advisor – 09/1993 – 01/2004
Focal point for all IT service issues for client’s users; this includes
desktops and applications. Responsible
to coordinate problem-solving for end users and to define issues, respond to and
resolve desktop problems. Direct
responsibilities include troubleshooting desktop hardware and software issues,
maintaining PCs and printers, assisting local and remote users with desktop
technology installations and configuration, assisting in developing help desk
workflow processes and acting as the IT communications link to users locally and
remotely. Able to work closely with
all levels of the organization. Strong
interpersonal communication skills.
Intranet Database Development.
Programmed in Microsoft Access to produce HTML based
Document Management System for the NYC Department of Sanitation.
Software Trainer. Trained
office staff in Microsoft Office products: Word, Excel, Outlook, Access and
PowerPoint. Engineered custom setup
Provided technical support at international bank directing and assisting
corporate help desk for 300+ users, including remote offices.
Customized building of workstations using Ghost.
Remote support with PcAnywhere. Install
and support of Microsoft Windows
NT, Exchange Server, Outlook,
Office, Word, Excel, PowerPoint,
Access; and integration of financial trading & banking
1988 Long Island University, B.P.S. of Computer Science, 3.82 GPA
1973 Nassau Community College,
A.A.S in Data Processing, 3.59 GPA