Thomas E. Kolakowski

20 Saturn Court , Syosset , NY 11791

(516) 938-6643

Kolakowski@Copper.Net

 

Objective:  Seeking a challenging and unique opportunity that requires innovative thinking and the creative development of new technical solutions in a challenging environment.

 

Computer Skills: Advanced MS Office, Word macros, Excel, Access,
HTML coding, FrontPage, ColdFusion programming, JavaScript,
Windows NT/Exchange Server Administration, and Outlook.

 

Copiague Memorial Public Library - Computer Technician – 02/2004 - Present

·         Webmaster:  Responsible for content and programming of web-based patron program registration system integrating with Innovative Millennium database.  Using ColdFusion, JavaScript, FrontPage, Microsoft Internet Information Server and HTML. See http://www.CopiagueLibrary.org.

A. M. Hamilton, Inc. - Senior Technical Advisor – 09/1993 – 01/2004

·         IT Services Specialist.  Focal point for all IT service issues for client’s users; this includes desktops and applications.  Responsible to coordinate problem-solving for end users and to define issues, respond to and resolve desktop problems.  Direct responsibilities include troubleshooting desktop hardware and software issues, maintaining PCs and printers, assisting local and remote users with desktop technology installations and configuration, assisting in developing help desk workflow processes and acting as the IT communications link to users locally and remotely.  Able to work closely with all levels of the organization.  Strong interpersonal communication skills.

·         Intranet Database Development.  Programmed in Microsoft Access to produce HTML based Document Management System for the NYC Department of Sanitation.

·         Software Trainer.  Trained office staff in Microsoft Office products: Word, Excel, Outlook, Access and PowerPoint.  Engineered custom setup scripts/macros.

·         NT Administrator.  Provided technical support at international bank directing and assisting corporate help desk for 300+ users, including remote offices.   Customized building of workstations using Ghost.  Remote support with PcAnywhere.  Install and support of Microsoft Windows NT, Exchange Server, Outlook, Office, Word, Excel, PowerPoint, Access; and integration of financial trading & banking applications. 

 

EDUCATION

1988 Long Island University, B.P.S. of Computer Science, 3.82 GPA

1973 Nassau Community College, A.A.S in Data Processing, 3.59 GPA

 

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